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Posh Gangsta | Own Yourself

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FAQ

 

How long will delivery take?
Standard shipping in the UK will take 7-14 working days, however there may be delays due to bank holidays, or Royal Mail Strikes. For full information on our UK & International delivery, please visit our Shipping Policy.


If I don’t like the Clothing can I return or exchange it?
Please visit our returns page here(link here to the returns page) 


I have received a damaged/defective item, what should I do?
Upon receiving your order, please inspect the item and contact us immediately by emailing hitusup@poshgangsta.com  if the item is defective, damaged or if you received the wrong item. We will then follow the necessary steps to identify and resolve the problem.


The item I am looking for is out of stock. When will you restock?
If we do not have your size or desired item in stock, please visit the contact page and let us know, we will aim to restock as soon as possible. Some collections will be limited and there will be no restocks but we will tell you that at the time of the collection drop 


I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled an incorrect address, kindly notify us via our customer support email. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission. 


I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email at hitusup@poshgangsta.com or visit our contact page and we will be happy to assist you in any way we can.
As we receive a large number of emails. If you wish to get a prompt response please attach your order number and address the problem clearly. 



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